Common questions

What travellers usually ask before they install a Maldives eSIM.

Straight answers on compatibility, timing, coverage, hotspot use, and what to expect once you arrive.

An eSIM (embedded SIM) is a digital SIM card built directly into your smartphone. It works just like a physical SIM card, but you don't need to insert anything into your phone. You simply scan a QR code or enter a code to download your data plan and connect to a local network instantly.

Most modern smartphones released after 2018 support eSIM technology. You can check your device's compatibility by dialing *#06# and looking for an EID number, or by using our Device Compatibility Checker tool on this website.

We recommend purchasing your eSIM before you travel. You can install it on your device while you still have a stable Wi-Fi connection at home or at the airport. The plan will only activate and start counting down days when it connects to a supported network in the Maldives.

Yes! Your eSIM provides a data connection, so all your internet-based apps like WhatsApp, iMessage, FaceTime, Skype, and social media will work exactly as they do at home. You will keep your existing phone number for these services.

Absolutely. All our Maldives eSIM plans support data tethering (mobile hotspot), allowing you to share your connection with your laptop, tablet, or travel companions.

We partner with the leading local networks (Ooredoo and Dhiraagu) to provide the best possible coverage. You'll enjoy strong 4G/5G signals in Male, the airport, and at the vast majority of resorts and inhabited islands. Coverage on remote uninhabited islands or far out at sea may vary.

We offer a 100% money-back guarantee if your eSIM cannot be activated or if you experience persistent connectivity issues that our support team cannot resolve. Please contact our support team within 14 days of purchase for assistance.

Need a direct answer

Send the support team your question before you travel.

If you are unsure about device setup, timing, or network coverage for your itinerary, we can point you in the right direction.